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Optional Services Fees

 This section only contains our fares for additional services. If you want to see prices and description click here. 

In VivaColombia, we prefer to offer you a base fare and that you set up your ticket by paying only those services you need.  Services can be purchased at the time of making your reservation by clicking here up to 2 hours before the scheduled departure of your flight for domestic flights and up to 3 hours for international flights, or at the airport.

 

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Check-in at the airport

Check-in at the airport
Web page and call center Counter Boarding gate
Domestic routes* COP 10,000 COP 30,000 n/a
San Andres  COP 10,000 COP 30,000 n/a
International routes** USD 9.00 USD 19.00 n/a
Miami USD 0.00 USD 0.00 n/a
*Except flights to/from San Andres 
**Except flights to/from Miami. Payments in Colombia must be made in COP. Day exchange rate applies.
Fees may change depending on the route, However, will not exceed these prices.
The VivaMax fare includes the boarding pass at the airport.


Seat assignment

Seat Assignment
Página web/call center
More Space Near Door Seats
Central Zone
Back Zone
Web Page/call center Counter/boarding gate On board Web Page/call center Counter/boarding gate On board Web Page/call center Counterboarding gate On board Web Page/call center Counter/boarding gate On board
Beach Routes Colombia* COP 29,000 COP 35,000 COP 35,000 COP 24,000 COP 30,000 COP 30,000 COP 19,000 COP 25,000 COP 25,000 COP 14,000 COP 20,000 COP 20,000
Rutas al interior Colombia** COP 24,000 COP 30,000 COP 35,000 COP 19,000 COP 23,000 COP 30,000 COP 16.000 COP 20,000 COP 25,000 COP 14,000 COP 18,000 COP 20,000
Rutas Internacionales*** USD 32.00 USD 32.00 USD 32.00 USD 22.00 USD 22.00 USD 22.00 USD 17.00 USD 17.00 USD 17.00 USD 12.00 USD 12.00 USD 12.00
Origen Panamá**** USD 25.00 USD 25.00 USD 32.00 USD 18.00 USD 18.00 USD 22.00 USD 10.00 USD 10.00 USD 17.00 USD 5.00 USD 5.00 USD 12.00
*Bogota-Santa Marta-Bogota/Bogota-Cartagena-Bogota/Bogota-Monteria-Bogota/Bogota-San Andres-Bogota/Cartagena-Pereira-Cartagena/Cartagena-San Andres-Cartagena/Medellin-San Andres-Medellin/Medellin-Monteria-Medellín/Medellin-Cartagena-Medellin/Medellin-Santa Marta-Medellin.
**Bogota-Pereira-Bogota/Bogota-Medellin-Bogota/Bogota-Bucaramanga-Bogota.
***Bogota-Lima-Bogota/Bogota
****Panama-Bogota/Panama-Medellin
******Fees may change depending on the route, However, will not exceed these prices.
For the VivaSuper and VivaMax fares, the fast line service is included
Seat assignment
Airplane
More space Near door seats Central seats Back seats
Routes within Colombia** COP 35,000 COP 30,000 COP 25,000 COP 20,000
International routes*** USD 32.00 USD 22.00 USD 17.00 USD 12.00

Fees may change depending on the route, However, will not exceed these prices.
For the VivaSuper and VivaMax fares, the fast line service is included

All passengers must be assigned a seat. If a seat is not reserved, the system will randomly assign you a seat at no additional charge.All passengers must be assigned a seat. If a seat is not reserved, the system will randomly assign you a seat at no additional charge.

Carry- On Luggage

Carry-on Luggage (boarding group 1)
Weight: 12 kg / Measures: 55x45x25 cm
Web page and call center Counter Boarding gate
Domestic routes* COP 44,000 COP 64,000 COP 84,000
San Andres  COP 54,000 COP 74000 COP 94,000
International routes** USD 37.00 USD 47.00 USD 57.00

**Payments in Colombia must be made in COP. Day exchange rate applies.
***Fees may change depending on the route, However, will not exceed these prices.
The VivaMax fare includes one (1) piece of Carry-on luggage of 12 Kg and 55x45x25 cm.

Checked luggage

Checked luggage – First piece
weight: 20 kg / measures: 158 linear cm
Web page and call center Counter Boarding gate
Domestic routes* COP 48,750 COP 59,000 n/a
San Andres  COP 61,250 COP 69,000 n/a
International routes** USD 40.00 USD 42.00 n/a
Miami USD 46.25 USD 47.00 n/a
​*Except flights to/from San Andres
** Payments in Colombia must be made in COP. Day exchange rate applies.
    Except flights to/from Miami
Fees may change depending on the route, However, will not exceed these prices.
The VivaSuper fare includes one (1) piece of Checked Luggage of 15Kg and 158 linear cm, which is exclusive for this fare and will count as the first piece. The VivaMax fare includes the first piece of checked luggage of 20Kg and 158 linear cm.

Checked luggage – Second piece
weight: 20 kg / measures: 158 linear cm
Web page and call center Counter Boarding gate
Domestic routes* COP 55,000 COP 75,000 n/a
San Andres  COP 65,000 COP 85,000 n/a
International routes** USD 50.00 USD 60.00 n/a
Miami USD 55.00 USD 65.00 n/a
​*Except flights to/from San Andres
**Payments in Colombia must be made in COP. Day exchange rate applies.
   Except flights to/from Miami
Fees may change depending on the route, However, will not exceed these prices.

Checked luggage – Third piece
weight: 20 kg / measures: 158 linear cm
Web page and call center Counter Boarding gate
Domestic routes* n/a COP 95,000 n/a
San Andres n/a COP 105,000 n/a
International routes** n/a USD 80.00 n/a
Miami n/a USD 85.00 n/a
​*Except flights to/from San Andres 
** Except flights to/from Miami. Payments in Colombia must be made in COP. Day exchange rate applies.
Fees may change depending on the route, However, will not exceed these prices.

Additional kilogram
Web page and call center Counter Boarding gate
Domestic routes* n/a COP 10,000 n/a
International routes** n/a USD 10.00 n/a
​*For payments in COP applies the day exchange rate
** Payments in Colombia must be made in COP. Day exchange rate applies..

Fast Line

Fast Line
Web page and call center Counter Boarding gate
Domestic routes* COP 9,000 COP 29,000 n/a
San Andres  COP 9,000 COP 29,000 n/a
International routes** USD 8.00 USD 18,00 n/a
*Except for flights to/from San Andres 
**Payments in Colombia must be made in COP. Day exchange rate applies.
Fees may change depending on the route, However, will not exceed these prices.
For the VivaSuper and VivaMax fares, the fast line service is included.

Pets

Pets
weight: 10 kg / measures: 55x35x25 cm
Web page and call center Counter Boarding gate
Domestic routes* COP 55,000 COP 75,000 n/a
San Andres  COP 55,000 COP 75,000 n/a
International routes** n/a n/a n/a
VivaColombia does not carry any kind of animals on international flights.
*Except flights to/from San Andres
** VivaColombia does not carry any kind of animals on international flights, except guide dogs support or emotional support animals.

Musical Instruments and sports equipment

Musical Instruments and sports equipment on board
Weight: 12 kg / Measures: 100x37x25 cm
Web page and call center Counter Boarding gate
Domestic routes* COP 67,000 COP 87,000 COP 107,000
San Andres COP 67,000 COP 87,000 COP 107,000
International routes* USD 66.00 USD 76.00 USD 86.00
*Except flights to/from San Andres 
**Payments in Colombia must be made in COP. Day exchange rate applies.
***Fees may change depending on the route, However, will not exceed these prices.
  

Musical Instruments and sports equipment Aircarft Hold
weight: 32 kg / measures: 319 cm
Web page and call center Counter Boarding gate
Domestic routes* COP 37,000 COP 57,000 n/a
San Andres USD 47,000 USD 67,000 n/a
International routes** USD 46.00 USD 55.00 n/a
​*Except for flights to/from San Andres
** Payments in Colombia must be made in COP. Day exchange rate applies.
***Fees may change depending on the route, However, will not exceed these prices.

Protect yourself

By purchasing Travel Assistance, you will be covered up to 12 hours before taking your flight and up to 12 hours after landing at your destination, with a maximum 90-day trip.
Protect yourself
 Web page and call center Counter Boarding gate
Domestic routes* COP 12,500 n/a n/a
San Andres  COP 12,000 n/a n/a
International routes** USD 13.00 n/a n/a
​*Except for flights to/from San Andres
** Payments in Colombia must be made in COP. Day exchange rate applies.

Cancel Protection

Cancel Protection
Web page and call center Counter Boarding gate
Domestic routes* COP 52,000 n/a n/a
San Andres  COP 62,000 n/a n/a
International routes** USD 27.00 n/a n/a
Miami           USD 32.00 n/a    n/a
 
*Except  flights to/from San Andres
**Except flights to/from Miami. Payments in Colombia must be made in COP. Day exchange rate applies.

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