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Where to buy

Choose the option you like the most to buy your VivaColombia tickets and click for details on the sales channel. 

Web Page-Buy it yourself!

Buying tickets through our web page is easy and fast.  Follow these steps and get ready to travel.

  1. Press the red button to the right that reads: Buy now! 
  2. On the flight search box, choose your destination and departure cities, travel dates and number of passengers.
  3. Choose the billing currency, Colombian pesos or dollars.
  4. Choose the flight that best suits your needs.
  5. Enter the name, surname and identity document of the passengers.  For international flights, please enter full name as they appear in the passport.
  6. When you reach the additional service section, we invite you to read very carefully the description of each of them and choose the services that you need. Remember that by buying them online, you save up to a 50%. Services can be purchased by the web page up to 4 hours before the schedule departure of your flight.  
  7. Complete the form by entering contact information; choose your method of payment, and that's it!

#VivaTips: To see the day with the lowest price, click on the option "see prices of the month."

Call Center

 if you prefer to speak to a person call one of our customer service lines.

Operating hours: 3:00 a.m. to midnight. (Colombian time)

Colombia

  • Medellin: (4) 6044900
  • Bogota: (1) 7433999
  • Cali: (2) 4856666
  • Cartagena: (5) 6937777
  • Barranquilla: (5) 3855555
  • Pereira: (6) 3401001
  • Bucaramanga (7) 6973444

National number in Colombia: 019005558989 (From land lines COP 200 + IVA per minute from cell phones COP 800 + IVA per minute.)

International:

  • Panama: 008001571073
  • Peru: 080055786
  • Ecuador: 01800000305
  • United States: 18445697126

Airports

You can purchase your ticket up to 4 hours before your scheduled flight departure at the airports: Medellín, Cali, Cartagena and San Andres.

As we are a low-cost airline we don't have a continuous staff presence at airports, but we do have staff available when we have flights to or from that city.

Travel Agencies 

Contact one of the following travel agencies and ask for VivaColombia tickets. Here you can receive personalized attention and all the additional services that the travel agency offers. 

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