Step 1: Enter your reservation code (6 capitalized letters) and the name of the passenger as it appear on the reservation.
Step 2: Click continue
Step 1: Insert your reference number and passenger name used at time of booking
Step 2: Click on > Login to continue
Traveling with Viva is easy. Learn about our policies and make your trip an unforgettable experience.
1. How do I make web check-in?
2. How can I buy VivaColombia ticket?
3. What payment options are available to pay my tickets?
4. Where can I see the route schedules operated by Viva?
5. What is the permitted luggage if I flight with Viva?
6. How do I request a refund for cancellation or delay of my flight?
7. Date/time/route changes
8. Name changes
9. What if I misspell the name or the ID number?
10. Refund times