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Contact Us

On-line 

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Call Center

Operating hours: 3:00 in the morning to midnight (Colombian time)

Colombia

  • Medellin: (4) 6044900
  • Bogota: (1) 7433999
  • Cali: (2) 4856666
  • Cartagena: (5) 6937777
  • Barranquilla: (5) 3855555
  • Pereira: (6) 3401001
  • Bucaramanga: (7)  6973444

National number in Colombia: 019005558989 (From land lines COP 200 + IVA per minute from cell phones COP 800 + IVA per minute.)

International:

  • Panama: 008001571073
  • Peru: 080055786
  • Ecuador: 01800000305
  • United States: 18445697126

Costumer service email

cuentanos@vivacolombia.co

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