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It is very important for VivaColombia to know your experience and that of our customers.  Therefore, we’d appreciate it if you’d take the time to write to us.  Please include all the information considered necessary for your case.  For immediate attention, please contact our call center.

When completing the form, our customer service area shall respond to the e-mail you provided in the format within the following five working days.

Thanks for helping us improve our service!

The information providedin this form shall be solely used to respond to your request

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