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Check-in at the airport

Checking-in at the airport is an additional service, for which you will have to pay; this service allows you to get your boarding pass at the airport in case you are unable to check-in online and print the boarding pass.

At the time of your purchase, the system will ask you whether you wish to check-in online or check-in at the airport.  We advise you to buy this service at that time, considering that all VivaColombia additional services are cheaper if purchased through the web page in advance.

Remember that check-in at the airport, is avaiable between 2 hours and 45 minutes before the scheduled departure for domestic flights, and between 3 hours and 60 minutes before the scheduled departure for international flights.

Check-in at the airport
Web page and call center Counter Boarding gate
Domestic routes* COP 5,000 COP 25,000 n/a
San Andres and Bogota-Leticia COP 4,500 COP 24,500 n/a
International routes** USD 5.00 USD 15.00 n/a
Miami and Leticia-Bogota USD 0.00 USD 0.00 n/a
*Except to/from San Andres and to/from Leticia
**Except to/from Miami. Payments in Colombia must be made in COP. Day exchange rate applies.

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